All orders over £50 qualify for free delivery
Dispatch Times
UK orders placed before 2pm Mon-Fri will be processed, packaged and sent that day wherever possible. During busy periods, there may be a delay in despatching standard orders.
How Much Does Delivery Cost?
Delivery costs are set at checkout, based on the delivery address and items purchased.
What Are My Delivery Options?
We offer click and collect in store, Tracked48 and Tracked24
We use Royal Mail to deliver your items to you in the most speedy, secure and professional way.
Our standard delivery is 3-5 days but we aim to dispatch all in-stock items within one working day.
Do You Deliver Worldwide?
At the current time we are only shipping to the UK.
When Will My Order Be Dispatched?
Our aim is to dispatch all in-stock items within one working day, however, we will keep you up to date with your order progress. When your order leaves us you will recieve an email with a link to the tracking details for your order.
What If An Item In My Order Is Out Of Stock?
In this case we will tell you as soon as we can following receipt of your order. We will then inform you when we expect to be able to dispatch the item you have ordered and an option to cancel your order.
What Happens If I Have Received An Incorrect Item In My Order?
Our systems are designed to avoid this scenario, if this is the case we are sorry for the inconvenience, please contact us immediately by either phone or email and we will arrange to collect the incorrect item and dispatch the correct one. We aim for 100% customer satisfaction and will want to work with you swiftly to resolve the issue.
What Happens If My Order Has Not Arrived?
If you are concerned that your order has not arrived and we have emailed a tracking code please try and check the location in the first instance by tracking your order, but if in any doubt, please contact us and we will locate your order.
Can I cancel My Order?
Yes, of course, we know that people change their mind, we are all human. You can cancel your order at any time until dispatch free of charge and we will issue a refund if your card has been charged within 48 working hours. If any part of the order has already been dispatched, you will have to pay for the return courier costs. Please note we can not issue a refund on any cancelled order until all items are returned in their original and undamaged condition, please see our returns policy for more information.